7ce77's Privacy Policy
7ce77 makes the security of your personal information its top priority — learn how we collect, use, and protect your data.
Introduction & Scope
This Privacy Policy ("Policy") applies to the 7ce77 platform and all services provided under it. It describes how 7ce77 collects, processes, stores, and discloses your personal information. By using any of 7ce77's services, you are considered to have accepted the terms of this Policy.
7ce77 believes that your privacy is a fundamental right. We handle your information with the highest level of care and security, and we do not transfer it to any unauthorised third parties. This Policy has been prepared to inform you with full transparency about how your data is used.
What Information We Collect
2.1 Information Provided Directly
When you create an account on 7ce77, use our services, or contact us, we may collect the following information:
- Full name and date of birth
- Email address and mobile number
- Identity verification documents (national ID card or passport)
- Address and residential information
- Payment information (bKash, Nagad, Rocket, or bank account number)
- Customer service communication records
2.2 Automatically Collected Information
When you browse or use our platform, the following information may be collected automatically:
- IP address and device type
- Browser type and operating system
- Site access times and session information
- Pages visited and links clicked
- Data obtained from cookies and similar tracking technologies
- Gaming activity and transaction history
Purpose of Using Information
7ce77 uses the information it collects only for the following legitimate purposes:
3.1 Service Operation & Improvement
- Creating, managing, and verifying your account
- Providing gaming services and processing transactions
- Managing bonuses, promotions, and VIP benefits
- Improving platform performance and user experience
3.2 Security & Fraud Prevention
- Ensuring account security and preventing unauthorised access
- Detecting suspicious transactions and preventing fraud
- Monitoring responsible gaming guidelines
- Complying with anti-money laundering (AML) regulations
3.3 Communication & Support
- Responding to customer service requests
- Sending important account-related notifications
- Sending relevant promotional information subject to your consent
Information Storage & Retention
7ce77 retains your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
We retain your information while your account is active. Even after an account is closed, certain information — such as transaction records and identity verification data — may be retained for a mandatory period due to regulatory and legal requirements.
Sharing Information with Third Parties
7ce77 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, we may share information in the following limited circumstances:
5.1 Service Providers
Trusted partners who provide services on our behalf — such as payment processors (bKash, Nagad, Rocket, and bank transfer services), IT infrastructure providers, and customer support providers — receive only the information necessary to carry out their work. These organisations are bound by strict confidentiality agreements with us.
5.2 Legal Obligations
We may disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations.
5.3 Business Changes
In the event of a merger, acquisition, or asset transfer, your information may be transferred — however, equivalent protections under this Policy will be ensured.
Cookies & Tracking Technologies
7ce77 uses cookies and similar tracking technologies to improve your browsing experience and ensure the proper functioning of the platform.
6.1 Types of Cookies
- Essential cookies: Necessary for maintaining login sessions and ensuring security.
- Functionality cookies: Help remember your preferences and settings.
- Analytics cookies: Used to analyse platform usage and improve services.
6.2 Cookie Control
You can control or disable cookies through your browser settings. Please note, however, that disabling certain essential cookies may affect platform functionality.
Data Security Measures
7ce77 adopts industry-standard technical and organisational measures to keep your personal information secure.
7.1 Technical Security
- All data transmissions are secured using SSL (Secure Socket Layer) encryption
- Stored data is protected through encryption
- Firewalls and intrusion detection systems are active
- Regular security audits and risk assessments are conducted
7.2 Access Control
- Only authorised personnel have access to the information they need
- All staff have signed confidentiality agreements and are trained accordingly
- Audit logs of data access are reviewed regularly
User Rights
8.1 Right to Know
You may find out at any time what information we hold about you, for what purpose it is being used, and with whom it has been shared. Contact our support team to obtain this information.
8.2 Right to Correction
If any of your information is inaccurate or incomplete, you may request that it be corrected or updated. Maintaining accurate information helps ensure the quality of our services.
8.3 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, some information may not be possible to delete before a specified retention period has elapsed.
8.4 Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in relation to marketing communications. We will respect your objection and take appropriate action.
Third-Party Services
The 7ce77 platform may integrate software from game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others. These third-party services have their own privacy policies and operate independently.
We are not responsible for the privacy practices of these third parties. However, we work only with providers that maintain high standards of security and privacy.
For payment transactions, bKash, Nagad, Rocket, and bank transfer services follow their own privacy policies. Your financial information is transmitted through these secure channels at the time of a transaction.
Protection of Minors
7ce77's services are for users aged 21 and above only. We do not intentionally collect information from anyone under the age of 21. If we learn that a minor has registered on our platform, we will immediately close that account and delete the information collected.
Policy Changes & Updates
7ce77 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or via a notification on the platform.
If you continue to use 7ce77 after any changes, it will be assumed that you have consented to the updated policy. We therefore recommend visiting this page regularly.
Previous versions of this Policy may be available upon request. If you have any questions, please contact our support team before the changes take effect.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. The 7ce77 support team provides assistance in both Bengali and English, 24/7.
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